MNsure Officials Say Major Glitches Fixed

Posted at: 10/09/2013 10:57 PM

ST. PAUL, Minn. (AP) - Officials with Minnesota's new online health insurance marketplace say major glitches with the website have been fixed.
MNsure executive director April Todd-Malmlov says 96 percent of people trying to create accounts Wednesday were having success and no trouble verifying their identities.
She says most of those still struggling with the website were providing inaccurate answers to personal security questions.
At one point, identity-verification problems had kept half of interested shoppers from creating accounts and pricing health benefits on the site.
The Star Tribune (http://bit.ly/1grs47G) reports the early glitches were frustrating to many Minnesotans who were excited by the opportunity to shop for health insurance.

It's unclear how many Minnesotans have actually used the site already to buy health insurance for 2014. MNsure officials won't disclose a number until Oct. 16.

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