Problems persist with Workforce Solutions website

Posted at: 04/08/2013 5:44 PM
Updated at: 04/08/2013 5:46 PM
By: Nikki Ibarra, KOB Eyewitness News 4

The problem was supposed to be fixed Sunday but on Monday, calls and emails continued to come into KOB’s newsroom about Workforce Solutions website. People still couldn’t get through.

Geri Stayman had been trying to log onto the website since Sunday morning. “What should I do?” said Geri Stayman of Albuquerque.

So far, no luck. “It’s just very frustrating because it’s very time consuming. There’s nothing I can do. I can try to call,” added Stayman.

But that too, didn’t work. “It’s like I can’t get through. So don’t tell me to log online. I’ve done that,” said Stayman.

Stayman isn’t the first person to ask KOB 4 for help. Ted Lerma also had trouble getting through, but Sunday night, a spokesperson for workforce solutions said the problem was fixed.

“You know, you believe it’s a government fund thing and I trust it, and it’s not there when I need it,” said Stayman.

Stayman is tired of this happening. It’s happened to her before and now, she wants answers. “I just feel that somebody messed up somewhere big time and nobody is taking, you know, nobody’s taking the blame,” added Stayman.

The secretary of Workforce Solutions insisted the website was fixed Sunday. Celina Bussey told KOB the problems people are having may have to do with their login information or browser.