New bank card scam making the rounds

Posted at: 03/11/2014 5:24 PM
Updated at: 10/08/2014 5:54 PM
By: Stuart Dyson, KOB Eyewitness News 4

The next phone call you get, on your cell phone or your land line, could be a scammer out to clean out your bank account.

Here’s how it works: you get a robo-call. This latest scam features one of those pleasant-sounding automated female voices and she informs you that your ATM card has been suspended and in order to reinstate it you must first press “one” and then you are instructed to punch in your card number, which you go ahead and do – right? WRONG!

Rod and Deb Kasiah in Truth or Consequences got two of those calls Monday night on their cell phones.

“At about 5 o’clock they called my wife,” Rod said. “ She said I haven’t been shopping around with my ATM card, but they tell me it’s been cancelled and they asked me if I wanted to be reinstated to press one, so she pressed one to see what it was and they asked for her number and she hung up. At about 8 they called MY phone, same thing, I hung up.”

New Mexico’s Attorney General said the Kasiahs did the right thing.

“If you’re concerned about it, hang up,” said Gary King. “Look up the number of your bank in the phone book and call them, or get the phone number off the back of your credit card and call that number and report it to them. If there’s a problem, they’ll let you know.”

King calls the current scam a “phishing” expedition. If you don’t give them your numbers, they don’t catch anything. King said this particular scam appears to be a robo-call targeting every cell phone prefix and number combination in a given area code – say the 505 or the 575 here in New Mexico. It does not mean the scammers have breached your bank’s data base. In fact the messages are generic, never mentioning the name of any specific bank – a wide net for better “phishing”.