4OYS: Is your contractor lying to you?

Posted at: 06/10/2014 11:21 PM
By: Ryan Luby, KOB Eyewitness News 4

An Albuquerque family learned some deals are too good to be true when they hired an unlicensed contractor who took their money, but didn’t finish the job.

Cece Miller said she suffers from severe allergies and decided to get rid of all the carpet on her second floor in an effort to reduce the allergens in her home.

“And I come to find out that out of 102 [allergy] tests, I was actually allergic to 68 of them,” Miller said.

She said she wanted to have tile installed instead.  She solicited bids on Craigslist to find someone who could help at a low price.

Related Link: Licensed contractor search

Miller received a response from a man who runs Gibson’s Light Maintenance and Home Repair.  She said he seemed legitimate since he has a business card and website.  He gave her a quote of $2,200.

“And that would include the parts, labor, everything -- which was like too good to be true and I guess it really was,” Miller said.

She said he also required her to pay a deposit of $1,100.  Once she did, he began the work.  But over the course of three weeks, she said she grew suspicious about his experience.  He failed to install a backer board which caused the tiles not to adhere to the subfloor properly.

Once she confronted him, she said he didn’t return to finish the job and stopped responding to phone calls and text messages.

The 4 On Your Side team learned the man is not licensed with the state.  The team attempted to reach him at home but didn’t find anyone there.  He did not respond to the team’s phone calls either.

Miller said she found other people to repair the parts of her home that were damaged and to complete the tiling job.  She said she had to take out a loan to pay for the work.

Indeed, she learned some deals are too good to be true.

“Craigslist is one of those places that’s hit or miss, but obviously [do] your research,” she said.  “If you have a gut feeling that that person is not trustworthy, or you feel a certain way, don't go with them.”