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NYSEG and RG&E give tips as Hurricane Sandy approaches

Posted at: 10/28/2012 10:40 AM

As hurricane Sandy sets its sight's on the east coast, NYSEG and RG&E continue to prepare for the storm’s potential impact here. They want customers to know some very important tips to keep in mind as Sandy moves into the area.

-Stay far away from downed power lines – even lines that appear "dead" can be deadly.

-Stay out of flooded basements because energized wiring or outlets below the water line may pose a hazard. Natural gas service in a flooded basement may also pose a danger. If a basement or home is in danger of flooding, customers should contact their utilities to turn off electricity and/or natural gas service.

-Emergency generators can be dangerous. Carefully read, understand and follow manufacturer’s instructions when operating an emergency generator. Never run emergency generators indoors; operate them only outdoors in well-ventilated areas, away from windows and doors, and never in a garage.

For electricity emergencies and to report power interruptions:

NYSEG - 1.800.572.1131

RG&E - 1.800.743.1701

For natural gas emergencies and to report suspected natural gas odors:

NYSEG - 1.800.572.1121

RG&E - 1.800.743.1702

More safety information is available at www.nyseg.com and www.rge.com.