Posted at: 01/31/2013 11:22 AM
Do you know what natural gas smells like? Don't worry if you don't. RG&E and NYSEG will be sending a "scratch and sniff" bill insert with your February bill so you can experience was natural gas smells like.
"We put a special odorant in natural gas so that our customers can easily detect any leaks," said Mark S. Lynch, president of NYSEG and RG&E. "Whenever anyone smells natural gas at their home or business, they should get up, get out and call their utility or 911 from a neighbor's phone."
The insert will explain how people can use sight and sound, as well as smell, to detect natural gas leaks.
NYSEG's natural gas emergency number -- 1-800-572-1121
RG&E's natural gas emergency number - 1-800-743-1702